How can we help?

Can I change or cancel my order?

Order status:"Production Status"

Since we have a very small timeframe between receiving and fulfilling your order, at this time, you cannot change or cancel your order once it is submitted.

It is recommended to contact customer service immediately, maybe there is a chance to suspend

Order status:"Uncompleted Payment"

If you have not paid for the order, you can return the order to cart and at any time.

If you have any question with ordering, feel free to contact us.

Was this article helpful? Yes No

If you cannot find solutions to your problem here please tell us through Facebook or Twitter.

How do I set my shipping address?
What should I do? There is no parameter process in the pricing system
How do I place an order on pcbway?
How do I add my Billing details?
How to Download Proforma Invoice Before&After Payment Done
Special technologies or requirements need
How to place repeat orders at PCBWay
Can I change anything for repeat order?
If I have several accounts, could I combine orders which are in different accounts?
Could I make repeat order in different account,such as the order is in account A, but I want to do repeat order in account B?
How to remind PCBWay to pay attention to special notes ?
Can I send the working gerber files to PCBWay for PCB production?

Comments (0)

This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.

Upload a photo: You can only upload 1 files in total. Each file cannot exceed 2MB. Supports JPG, JPEG, GIF, PNG, BMP

0 / 10000

How can we help?

Can I change or cancel my order?

If you have any question with ordering, feel free to contact us.

How can we improve this article?

Related articles