Delivery
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
•Processing time: Because the PCB is customized product, the production time is given in the review design file.
•Shipping time: According to logistics methods, item weight, country, calculate shipping cost and shipping time.You can use the online quote to choose the logistics method to get the shipping cost.
PCBWay offers flexible shipping methods for our customers, you may choose from one of the methods below.
- 1. DHL
- DHL offers international express services in over 220 countries.
DHL partners with PCBWay and offers very competitive rates to customers of PCBWay.
It normally takes 3-7 business days for the package to be delivered around the world.
DHL Pickup schedule : 12:00 and 18:00~18:30 (UTC+8). Twice every single day but sunday or holidays.
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- 2. UPS
- UPS gets the facts and figures about the world's largest package delivery company and one of the leading global providers of specialized transportation and logistics services.
It normally takes 3-7 business days to deliver a package to most of the addresses in the world.
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- 3. TNT
- TNT has 56,000 employees in 61 countries.
It takes 4-9 business days to deliver the packages to the hands
of our customers.
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- 4. EMS
- EMS also offers international express services worldwide. EMS partners with USPS in USA.
It normally takes 15-30 business days to deliver a package to most of the addresses in the world.
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- 5. FedEx
- FedEx offers delivery solutions for customers around the world.
It takes 4-7 business days to deliver the packages to the hands
of our customers.
FedEx Pickup schedule : 16:30 (UTC+8). Once every single day but sunday or holidays.
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- 6. Hongkong Post/China Post/CDEK/OCS
- Hongkong Post is a good solution for customers who either do not have
a tight schedule for the PCBs or need to save on the shipping.
It normally takes 15-30 business days to deliver the package.
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- 7. Air, Sea/air and Sea
- If your order is of large volume with PCBWay, you can also choose
to ship via air, sea/air combined and sea when necessary.
Please contact your sales representative for shipping solutions.
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Orders Combination, Shipping and Payment Policy
One Payment, One Shipment!
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1. The purpose of order combination is to save shipping cost. If your schedule for your PCBs is not TIGHT, combine your orders and ship together.
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2. By combining all these orders to one Group and pay now, you hereby confirm all these orders will be shipped together around xx, xx, xxxx. This is the date that we can finish your last PCB order in this ORDER GROUP, and we may need some extra time for express company to pick up your package.
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3. If there exists expedited order(s), or you need some regular order(s) to be shipped earlier, please tick the order(s) and pay separately so that we can ship as scheduled for the specific order(s).
- 4. We strongly suggest you pay for your orders on or before 8:30GMT, so that our factory can start fabrication the same day immediately.
- 5. By ticking in the box under the “Payment” button on the webpage, it means that you have read and accepted “Orders Combination, Shipping and Payment Policy”.
- PCBWay Team
About PCBWay
The website is jointly managed by:
HK WEIKU TECHNOLOGY COMPANY LIMITED
LEVEL 54, HOPEWELL CENTRE 183 QUEEN'S ROAD EAST HK
The HK company is handling HK and Southeast Asia market
SERVICES OFFICE (FRANCE)
2 rue du nouveau bercy - 8e étage
94220 Charenton le Pont, France
France: 9:30 - 17:30, Mon.- Sat.(12a.m.)
Phone: +33 (0)749781123
Shenzhen JDB technology co., LTD. Hangzhou branch
Room 1103-1109, No.2 Building, Est Mall Business Center, No.698 Changbang Road, Gongshu District, 310004, Hangzhou, Zhejiang Province, China.
SHENZHEN JDB TECHNOLOGY CO.,LTD
PCBWay Prototype to volume production Factories(SHENZHEN)
Room 301,Building No.32,Longwangmiao Industrial Zone,Fuyong Street,Bao'an District, Shenzhen, China
Service hours (GMT+8):
9am - 6pm, Mon.- Sat.(12am), except Chinese public holidays
Tel: +86 571 8531 7532
Emailing service (GMT+8):
9am - 11pm, Mon.- Sun.
Your sales rep. (Any questions support):
Sending a message.
After-sales/Complaint: feedback@pcbway.com
Complaint about Sales rep.: service@pcbway.com
Suggestions/Distributor: anson@pcbway.com
Cooperations: simon@pcbway.com
CNC/3D: 3dcnc@pcbway.com
Multi-language customer service:
Français: fr-sales01@pcbway.com
Española: es-service@pcbway.com
русский: service@pcbway.ru
日本語: service25@pcbway.com
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