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PCB Prototype the Easy Way

Full feature custom PCB prototype service.

Privacy Policy & Agreement:

Last updated: August 2020

  • 1. Protecting all data generated by and provided to us by our users from being stolen, compromised, or used in violation with this policy.
  • 2. Never selling user-provided and user-generated data for financial gain or competitive advantage.
  • 3. Providing transparency for our users into what data we collect and what we do with it including what access third parties have to user data and for what purpose.
  • 4. Informing users if their data is compromised, either by failure to protect data or by order to surrender data to a legal authority, to the fullest extent we are lawfully able.
    We do not manufacture and don't accept PCB products such as various weapons and equipment and military equipment.
    ITAR/EAR controlled
    "International Traffic in Arms Regulations" which govern the export of weapons and weapons-related technology from the United States. Please indicate whether your board design data is ITAR-controlled or not. Go to https://www.pmddtc.state.gov/ddtc_public?id=ddtc_search&q=itar for more info
    You further represent and warrant that Your uploaded data (including PCB files, 3D CAD data and drawings) and/or Your Order comply with, and do not violate, the following PCBWay content policy (the “Content Policy”). You represent and warrant that Your uploaded data (including PCB files, 3D CAD data and drawings),Your Order and/or the production, shipping, sale and use of the Parts or tooling by us: 
    Does not contain any weapons. Weapons is broadly defined as:
    Firearms, firearm component parts, or ammunition. This includes (1) any device which
    will or is designed to or may readily be converted to expel a projectile by the action of an explosive; (2) any device capable of being concealed on the person from which a shot can be discharged through the energy of an explosive; (3) any component part integral to the safe firing of a projectile by means of an explosive from a device described in (1) or (2); and (4) ammunition including cartridge cases, primers, bullets, or propellent powder designed for use in any firearm;
    Bladed weapons. This includes knives designed to cause bodily harm and any part or component thereof.  A bladed weapon includes automatic knives, knives that are undetectable by a metal detector, stilettos, switchblades, butterfly knives, throwing knives, folding knives, gravity knives, and disguised knives (for example, a sword cane).  
    Explosive devices. This includes grenades, rockets, explosives, incendiary devices,  missiles, land mines, and related parts or components thereof;
    Toy guns or other items with arms-like appearance. This includes paintball guns, airsoft guns, training weapons, mock guns, mock weapons, weapon replicas and items that look like a gun or other weapon; and
    Arms-related items and/or weapon accessories. Accessories, parts or components to any weapon if that accessory/part/component contributes to the functioning of the weapon and/or attaches to the item. For example, this includes scopes, mounts and knife handles because they are attached to a weapon, but would not include a knife case or holster because they are neither attached to nor contribute to the functioning of the weapon.
    Does not contain any critical (functional) parts for aerospace, watercraft, offshore, automotive and or medical applications;
    Does not violate, misappropriate or infringe any intellectual party rights (including but not limited to any copyright, patent, design right, trademark, trade secret or any other proprietary rights) or any third party rights;
    Does not contain information, which is false, inaccurate, misleading, harassing, racially or ethnically offensive, discriminatory, harmful to minors, libelous or defamatory, including information used to produce counterfeit goods;
    Is not contrary to or in violation of any applicable law or regulations or public policy; and
    Does not violate our Export Control Policy.
    CONFLICT-FREE MINERALS STATEMENT
    Conflict Metal means metals of gold (Au), tantalum (Ta), tungsten (W), cobalt(Co), tin (Sn) and so on are derived from or sourced from mines in conflict areas of the Democratic Republic of Congo (DRC), or illegally taxed on trade routes, either of which are controlled by non-governmental military groups, or unlawful military factions.PCBWay banned to use conflict metals and expects our suppliers to comply with the Electronic Industry Citizenship Coalition (EICC) Code of Conduct and to only source materials from environmentally and socially responsible suppliers and require all vendors purchase and use conflict-free metals, and priority source from smelters listed in EICC-GeSI Conflict-Free Smelter(CFS).
    Therefore PCBWay will commit to the sourcing of “Conflict Free Minerals” through our suppliers to comply with the regulations with Conflict minerals.
1.Intellectual property rights and publicity
(a)By providing data to PCBWay, You grant PCBWay an irrevocable, non-exclusive, perpetual, royalty-free, fully paid up, worldwide, transferable and sub-licensable right and license to use, copy, modify, reproduce, distribute and display the data (including PCB files,3D CAD Data and drawings), documentation, drawings and specifications You provide for manufacturing the Parts: (i) as necessary to produce, ship and sell the Parts to You and (ii) to improve our products and services, including, improving our machine learning and pricing algorithms. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to Your data.
(b)By placing an Order, You authorize PCBWay to use Your trademarks, logos, name or signs for marketing purposes. This means that PCBWay may mention You as a customer of PCBWay on our website and in other promotional material such as advertising, press releases, interviews, promotional materials or presentations. We will not use Your name if You are a natural person, and the substantive content provided by You continues to be governed by the confidentiality clauses in these Privacy Policy & Agreement.
2.Your representations
2.1. You represent and warrant that You have the right authority and capacity to enter into these General Terms of Sale (on behalf of Yourself or the entity that You represent) and that You are authorized to place an Order. You represent and warrant that You are 18 years or older, are able to conclude legally binding agreements.
2.2. You represent and warrant that You have the full right and authority to provide us with all data (including PCB files,3D CAD data and drawings), documentation, drawings and specifications, all data You provide is accurate and truthful, and You are authorized to grant the license referred to in Section 1.
2.3. You also represent and warrant that You will use Parts in strict accordance with all applicable state, federal and local laws and requirements.
2.4. You represent and warrant that You understand and agree with, including making the relevant certifications under, this PCBWay export control policy (the “Export Control Policy”), as follows:
  1. You understand that PCBWay does not accept Export Controlled Data. “Export Controlled Data” is defined as data which is controlled for export under United States (“U.S.”) law. This includes (technical) data and/or end Parts that are: (1) controlled under the International Traffic in Arms Regulations, or (2) subject to the Export Administration Regulations, and controlled at any level beyond EAR99.
  2. You certify that Your data (including 3D CAD data and drawings) and/or Your Order DOES NOT include Export Controlled Data. 
  3. You understand that by uploading Your data to the PCBWay website, You are exporting data to another country. PCBWay maintains operations outside of the U.S., employs non-U.S. persons, and has non-U.S. manufacturing partners.
  4. You certify that You understand that it is Your responsibility to determine and provide the appropriate export classification for the products and related technology and software to be provided to PCBWay and to comply with prohibition on Export Controlled Data provided herein. 3D Hubs relies entirely on You to provide accurate information for purposes of compliance with applicable export control laws. The export classification indicates whether the product and related technologies are controlled, the relevant jurisdiction or jurisdictions, when an export license is required, and whether the product and technology qualify for a license exception. An incorrect classification could result in export control violations, which could in turn lead to significant fines and other sanctions. 
  5. You represent and warrant that the production, shipping, sale and use of the Parts or tooling by us in response to Your Order, does not violate any export control laws or regulations. 
  6. You represent and warrant that You will not, directly or indirectly, (i) sell, export, reexport, transfer, divert, or otherwise dispose of any products, software, or technology (including products derived from or based on such technology) received from PCBWay to any destination, entity, or person prohibited by the laws or regulations of the U.S. and/or Your local jurisdiction or (ii) use Parts for any use prohibited by the laws or regulations of the U.S., and/or Your local jurisdiction, without obtaining prior authorization from the competent government authorities as required by those laws and regulations.
  7. You may not use PCBWay’s services if You are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where You are using PCBWay’ services. 
3.Data we collect from you
If you register an account with PCBWay.com, we’ll have access to your e-mail address and any additional contact information you choose to provide us. If you place an order, we retain a record of the contents of the order, delivery and billing address information, and any communication you might have with our sales people or engineering support teams about the order.
If you browse PCBWay.com, with or without a login, we know for a limited time that a user at your IP address has visited pages on the site.
We collect data on what products and content you browse in order to offer better value to you through personalized email, and to see which products/content are the most useful to you.
4.Sending emails to users
We send mail to users when orders are placed, shipped, or ready for local pickup. We may also be in contact when an order requires payment before shipping, or if other issues prevent us from fulfilling an order.
We will notify users if we believe their privacy has been compromised, if it is within our power to do so. For example, if we discover a customer’s account user login information has been exposed elsewhere on the web, or if we are compelled to disclose information to law enforcement.
We may occasionally send you an email that you did not request or trigger with an action of any kind in order to promote a certain aspect of our site, products, or services.
5.Interaction between PCBWay and user
If you email us, chat with us, or call us on the telephone for support we can and most of the time will record the interaction. This is done so for training and audit purposes and the private conversations between customers and support staff are never sold to or shared with third parties (except when a third party tool, such as email or our chat service, is used to make the interaction possible).
6.About website log
In order to understand traffic to PCBway.com and diagnose technical problems, we log individual web requests. These logs include time of request, individual IP address, referer, and user agent strings. We may retain these logs for up to 60 days, although individually-identifying information will be obscured after one week.
In order to prevent fraud and detect malicious behavior, we log IP addresses for specific actions, such as creating a customer account and placing an order. This information is automatically deleted after no more than 60 days.
Except in the case of malicious traffic, we will not share log data with any third party, unless compelled by legal process to do so.
7.Cookies
We use cookies to know when users are logged in to PCBWay services, and to track preferences such as display currencies and the rendering of product menus.
8.Shipping Providers
We offer shipping through third parties such as DHL, EMS, FedEx, UPS, HongKong Post and the United States Postal Service. We pass delivery addresses, phone numbers, and invoices to these companies to the extent required for quoting shipping prices and successful delivery of orders.
9.Force Majeure
PCBWay shall not be responsible for any delay or failure in delivery or performance of any of its duties under any Order due to events beyond its reasonable control or acts or omissions or any other occurrence commonly known as force majeure, including but not limited to war, riots, acts of terrorism, acts of God, pandemics, nature disasters, embargoes, strikes, or other concerted acts of workers, casualties or accidents, failure by any PCBWay’ manufacturing partner to meet their obligations or any other causes or circumstances that prevent or hinder the manufacture or delivery of the Parts&PCB.
PCBWay may suspend performance under an Order for so long as such performance is delayed by such occurrence or cancel the Order at its sole discretion, in which case PCBWay is not liable for any resulting damages.
10.Payment Providers
Payments for buying PCBs at PCBWay.com are processed through Paypal. When using PayPal on PCBWay.com, a user should provide their PayPal email address. The user will then be directed to paypal.com to complete their payment, after which they will be redirected to PCBWay.com to complete the order. In case you do not have a Paypal account, credit card data including the cardholder name, credit card number, expiration date, CVV, and full billing address are sent to Paypal via an API for processing. Details regarding orders are not sent to Paypal. Each transaction is logged by retaining the transaction amount, the customer’s name, addresses and phone numbers. No any credit card data is stored at any point on PCBWay’s servers.
  • If you have any questions or feedback regarding this privacy policy & Agreement, including if you feel PCBWay or someone within the PCBWay community has violated it, or if you are concerned about PCBWay’s general philosophy toward user privacy, please contact us at service@pcbway.com
About PCBWay

PCB Manufacturer In China
SHENZHEN JDB TECHNOLOGY CO.,LTD
HK WEIKU TECHNOLOGY COMPANY LIMITED

SERVICES OFFICE (HANGZHOU)
Room 1105-1108, No.2 Building, Est Mall Business Center, No.698 Changbang Road,Xiacheng District,Hangzhou, Zhejiang, China

PCBWay Factory(SHENZHEN)
No.15, Zhongxing Road, Kengzi Street, Pingshan New District, Shenzhen,China

SERVICES OFFICE (FRANCE)
37/39 Avenue Ledru-Rollin 75012 Paris, France

China:9:00 - 18:00, Mon.- Sat.(12a.m.)
Email time China:9:00 - 23:00 Mon.- Sun.
Phone: +86 571 8531 7532
English: Service@pcbway.com
Français: fr-sales01@pcbway.com
Española: es-service@pcbway.com
русский: service@pcbway.ru
日本語: service25@pcbway.com

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